How do I know if my pump is compatible with the Drop-In-Drive motor?

Our Drop-In-Drive motor fits 80% of existing standard 4-litre pool pump bodies, including popular brands like Superflow1, Earthco EQ, and Aqua Max.

Can I install the pump myself and still maintain the warranty?

Electrical supply connections must be performed by a certified electrician, and installation must follow manufacturer guidelines to maintain warranty validity.

23 The Station, Shakas Head, KwaZulu-Natal

Mon - Fri : 08:00 AM - 17:00 PM

+27 87 711 3015

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Warranty Information

Q: What warranty do UPP Pumps come with?

All UPP Pumps carry a 2-year manufacturing defect warranty from the date of purchase, with an additional 12-month warranty on the motor winding and pump body.

Q: Where can I buy spare parts?

Spare parts are available through certified UPP distributors and resellers. You can also contact us directly for assistance with finding a supplier near you.

Q: Do you offer installer training?

Yes, we offer certification and training programs for installers. Contact our team to learn about upcoming sessions in your area.

Q: What should I do if my pump is making unusual noises?

Unusual noises may indicate a blockage or worn-out components. Refer to our engineering troubleshooting guides for detailed solutions.

Thank you for choosing UPP Pumps. Please take note of the following warranty terms:

The warranty is effective from the date of purchase by the end user.
The product must be installed, used, and maintained according to the provided instructions.
The warranty will become null and void in cases of:
- Improper installation
- Misuse or abuse
- Neglect of maintenance or running dry without water

Coverage:

2-year manufacturing defect warranty on the full range of UPP Pumps (from the date of purchase).
Additional 12-month warranty on the motor winding and pump body.

Important: Electrical supply connection must be done by a certified electrician.

Warranty Registration

Please complete the form below to register your UPP Pumps warranty.

Contractor Details (if applicable)

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I hereby confirm that the product has been installed as per manufacturer’s recommendations and requirements.

Customer & Installation

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Serial Number / Barcode *

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FAQ

Frequently Asked Questions

All UPP Pumps carry a 2-year manufacturing defect warranty from the date of purchase, with an additional 12-month warranty on the motor winding and pump body.

Spare parts are available through certified UPP distributors and resellers. You can also contact us directly for assistance with finding a supplier near you.

Yes, we offer certification and training programs for installers. Contact our team to learn about upcoming sessions in your area.

Our Drop-In-Drive motor fits 80% of existing standard 4-litre pump models, including popular brands like Superflow1, Earthco EQ, and Aqua Max without altering plumbing.

Unusual noises may indicate a suction blockage or worn-out components. Refer to our engineering troubleshooting guides for detailed step-by-step solutions.

Electrical connections must be completed by a certified electrician and plumbing should follow manufacturer standards to ensure full warranty protection.

Customer Installs & How-To

Tradeflo Pump Installation

Standard 63mm / 50mm union plumbing setup

Drop-In-Drive Retrofit

15-minute wet end motor replacement

Address

23 The Station, Station Lane, North Point, Shakas Head, 4381, KZN

+27 87 711 3015

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